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How do I return an item?

Refund/Return Policy:

Please first contact Pneucon for a Returned Material Authorization # (RMA).
1 800 545 1355

Pneucon will, after examination of the component and at the sole discretion of Pneucon, repair or replace any component found defective in workmanship or materials. Normal wear, misuse or misapplications are excluded from the guarantee, which is contingent upon proper use in accordance with factory recommendations and the operating limits. Returned goods will not be accepted without prior permission by Pneucon and a Returned Material Authorization #. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • -without showing signs of wear or damage in any way
  • -must not be a special order or a custom order

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 25% restocking fee for returned items that are not being exchanged and are not damaged.